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Support Agreements and Services - Triple i
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Support Agreements & Services

Tailored to You, Maximising Your Support

At Triple i, we understand that every client has unique needs, and our support programs are designed to cater to those specific requirements. Whether you are seeking basic assistance or round-the-clock support, we have flexible options to accommodate you.

Skills Integration

Our support agreements encompass a wide array of services provided by our skilled teams. From technical services, including engineering and software support, to maintenance services like preventative maintenance and operational support, we integrate all necessary skills into our agreements.

 

Matrix

Explore our support program matrix to understand the various categories that make up our support agreements. These categories range from support coverage to hardware and software support, ensuring a comprehensive approach to meeting your needs.

Service and Support Matrix

Categories

Delve into the specifics of our support program categories, each tailored to address various aspects of your requirements. From on-site visits to preventative maintenance, we have you covered across all essential areas.

 

Levels

Choose from our range of support levels, each offering escalating levels of service to match your needs. Whether you opt for basic support or require more comprehensive assistance, our levels are designed to provide the right level of support for you.

 

Review

We believe in continuous improvement, which is why we conduct regular reviews of our support agreements. Before the anniversary date of your agreement, we will sit down with you to review performance, address any concerns, and set objectives for the future.

Ready to Get Started?

 If you are ready to take the next step in securing reliable support for your business, reach out to our team today. Whether you are interested in learning more about our support agreements or ready to sign up, we are here to help every step of the way.

Do not wait until you encounter an issue—ensure your business is prepared with Triple i’s comprehensive support agreements and services.