Support Agreements & Services
We Take Care of Your Service & Maintenance, Providing Peace of Mind Every Step of the WayWHY? At Triple i, we understand that every client has unique needs, and our support programs are designed to cater to those specific requirements. Whether you are seeking basic assistance or round-the-clock support, we have flexible options to accommodate you.
COST & WASTE REDUCTION
By choosing our support programs, you can significantly reduce costs associated with hiring individual specialists or dealing with unexpected maintenance expenses.
Efficiency Improvement
With our integrated skills and comprehensive support levels, you’ll experience improved operational efficiency, allowing your team to focus on core tasks.
Customisable Solutions
Our support program matrix and categories offer customisable solutions tailored to your exact needs, ensuring you get the precise support required for your operations.
Continuous Improvement
Through regular reviews, we ensure that our support agreements evolve with your business, addressing concerns and setting objectives for ongoing enhancement.
Skills Integration
Our support agreements encompass a wide array of services provided by our skilled teams. From technical services, including engineering and software support, to maintenance services like preventative maintenance and operational support, we integrate all necessary skills into our agreements.
Matrix
Explore our support program matrix to understand the various categories that make up our support agreements. These categories range from support coverage to hardware and software support, ensuring a comprehensive approach to meeting your needs.
Categories
Delve into the specifics of our support program categories, each tailored to address various aspects of your requirements. From on-site visits to preventative maintenance, we have you covered across all essential areas.
Levels
Choose from our range of support levels, each offering escalating levels of service to match your needs. Whether you opt for basic support or require more comprehensive assistance, our levels are designed to provide the right level of support for you.
Review
We believe in continuous improvement, which is why we conduct regular reviews of our support agreements. Before the anniversary date of your agreement, we will sit down with you to review performance, address any concerns, and set objectives for the future.
Ready to Get Started?
If you are ready to take the next step in securing reliable support for your business, reach out to our team today. Whether you are interested in learning more about our support agreements or ready to sign up, we are here to help every step of the way.
Do not wait until you encounter an issue—ensure your business is prepared with Triple i’s comprehensive support agreements and services.